Privacy Policy

MSYSTEMS d.o.o.
Vladimira Nazora 129, 32284 Stari Mikanovci, Croatia

Introduction

As part of our business activities, we collect and process personal data provided by our clients. Since the protection of your privacy is our priority, we have adopted this Privacy Policy.

MSYSTEMS d.o.o. adheres to the following principles in order to protect your privacy:

  • We do not collect more information than necessary
  • We do not use your data for purposes not specified
  • We do not retain your data longer than necessary
  • We never sell, lend, distribute or publicly disclose your personal data
  • We do not sell or disclose your personal data to third parties, except where necessary for service operation (e.g. hosting and analytics providers).
  • We do not use automated decision-making or profiling
  • We do not transfer your data to third countries or international organizations
  • We ensure that your data is securely stored

Personal Data We Collect

We collect only limited personal data necessary to respond to your inquiry and potentially establish a business relationship.

When you contact us via our website contact form or directly via email, the information you provide (such as your name, email address and phone number) will be processed and stored in order to respond to your request.

If you are under the age of 16, you must obtain consent from a parent or legal guardian before providing personal data.

By submitting your information, you confirm that the data provided is accurate and that you agree with this Privacy Policy.


Data Controller

The data controller responsible for this website and your personal data is:

MSYSTEMS d.o.o.
Vladimira Nazora 129, 32284 Stari Mikanovci, Croatia


Purpose and Legal Basis

Your personal data is processed for the purpose of taking appropriate actions upon your request prior to entering into a business relationship, based on the legitimate interest of the company.


Data Retention

Your personal data will be stored as long as communication is ongoing or for the duration of our business relationship.


Use of Your Data

We use your personal data to:

  • Respond to your inquiries
  • Establish and maintain a business relationship
  • Provide information about our services

During the business relationship, we may send you information about our services if you have given consent. You may withdraw your consent at any time.


Google Analytics

We may use Google Analytics to collect certain data.

Google Analytics may collect anonymized data such as IP address, browser type and visit duration.

For more information, please visit:
https://policies.google.com/privacy


Data Security

We have implemented appropriate security measures to protect your personal data from unauthorized access, alteration, disclosure or destruction.


Hosting

This website is hosted by a reputable service provider within the European Union, ensuring an adequate level of data protection in accordance with EU regulations.


Cookies

Our website uses cookies to improve user experience.

Cookies cannot be used to run programs or deliver viruses to your device. You can browse our website without cookies if your browser settings allow it.


Your Rights

You have the right to:

  • Access your personal data
  • Withdraw consent at any time
  • Request correction of inaccurate data
  • Request deletion of your data
  • Request data portability
  • Submit a complaint

You can contact us at:
📧 tomislav.maros@msystems.hr


Consent

By using this website, you consent to this Privacy Policy and the processing of your personal data in accordance with the purposes described herein.


Right to Lodge a Complaint

You have the right to lodge a complaint with the supervisory authority:

Croatian Personal Data Protection Agency (AZOP)
Martićeva 14, Zagreb
Phone: +385 (0)1 4609 999
Email: azop@azop.hr
Website: www.azop.hr


Data Breach

In the event of a personal data breach, we will notify the competent authority (AZOP).


Changes to This Policy

We reserve the right to update this Privacy Policy. Any changes will be published on this page.


Last updated: May 3, 2023